Transforming Patient Care & Billing with Elixir EHR & RCM for Population Health Management Provider Success Story
Company Profile:
INDUSTRY: Healthcare Provider
SOLUTION(S): Elixir EHR, RCM
LOCATION: CA, USA
EMPLOYEES: 50+
Challenges:
The client had fragmented data systems with an in-house patient onboarding system & minimal integration with third-party EHR system.
The client relied on third-party systems for managing Lab orders and other processes which affected their workflows and data management.
The client wanted to integrate their existing EHR system with Salesforce and have both the CRM and the EHR systems in sync.
The client wanted to effectively manage Pre-Assessment and VOB processes before shifting the patient to the EHR.
With minimal integration, the client was having an inefficient billing process.
The client wanted to automate all tasks and manual processes to ensure efficient & faster end-to-end pre-intake flow.
With different systems integrated with their setup, data security and access control for different profiles was not addressed efficiently.
Solution Highlights:
Implemented Elixir EHR and RCM modules in their Salesforce setup.
Seamless Integration Elixir with existing Salesforce setup to share information.
Configured Notes templates for medical care staff to improve documentation efficiency.
Enhanced user experience and improved data security settings for different profiles.
Created microservices to sync data with the member portal database and enable data access for the member system.
Tracked patient billing to create combined bills for B2B clients.
Results:
Improved workflows and user interface with automation.
Reduced the Notes-taking time by healthcare Providers by 50%.
Effective Patient Billing with automated workflows in RCM module.
Data Management with real-time integration between Elixir EHR & other systems.