Posts by: Bhavesh Singla

Self-service Portal for enhanced customer experience

Healthcare organizations are always under pressure due to constant regulatory changes and increasing customer and partner expectations. Some of these challenges include: Increasing channels for customer interaction: In this new world, the customers are interacting…

Common Pitfalls in Healthcare Billing and How to avoid them

Although every healthcare provider has a dedicated billing platform, but billing for healthcare providers is complicated and sometimes extremely frustrating due to the constant issues that keep cropping up. This means that your current billing…

Importance of Patient Care Notes in EHR usability

When Health Information Technology for Economic and Clinical Health (HITECH) Act was signed in 2009, Electronic Health Records were supposed to bring a collaborative working platform and ease the work levels of the physicians to…

What the ‘No surprises Act’ means for Healthcare Providers?

The ‘No Surprises Act’ was proposed in July 2020 and signed into law in December 2020. It has been designed keeping in mind patient protection against the surprise billing to patients by Emergency and non-emergency…

Reimagining Healthcare CRM with Salesforce

Healthcare providers have to be laser-focused on the efforts to improve health outcomes and drive efficiencies, but since many healthcare providers still depend on legacy systems, this obscures their 360-degree view of the patient and…

How to stay ahead in the telehealth revolution?

The covid-19 pandemic has wholly altered the way how healthcare services are delivered. Telehealth has become the new norm, and according to medical industry experts, patients will continue to access healthcare virtually. According to Frost…

Digital engagement the way forward for bridging revenue gap of Healthcare providers

The Covid-19 pandemic has affected the healthcare sector in more ways than it looks. The safety protocols implemented to mitigate the spread of the virus led to lost income due to delayed care of many…

Behavioural Health becomes a priority under American Rescue Plan Act of 2021

The world changed in 2020 as the COVID 19 pandemic affected the people and economy very badly. While the demand for mental health and addiction treatment services increased by 67%, still 40% of mental health…